1. Information We Collect
We collect personal data only when it is necessary to provide our products and services or to communicate with you. The categories of data we may collect include:
- Contact information — name and email address, provided when you use our contact form or send us a message directly.
- Request details — information about your product or service request that you choose to include in messages or enquiries. This may include descriptions of your team, product type, or technical workflow.
- Transaction information — records of purchases, service engagements, and payment confirmations. We do not process or store payment card details directly.
- Technical data — standard server logs, including IP address, browser type, and pages visited. This data is collected automatically when you access the website.
We do not collect sensitive personal data (as defined under UK GDPR), nor do we collect data from individuals under the age of 16.
2. How We Use Information
We use the personal data we collect for the following purposes:
- To respond to enquiries and service requests submitted through the contact form or by email
- To confirm the scope and price of setup services and deliver agreed deliverables
- To fulfil purchases and deliver digital products to the email address provided
- To maintain records of transactions as required by applicable law
- To monitor and improve the performance and security of the website
We do not use personal data for automated decision-making, profiling, or targeted advertising. We do not use personal data to contact individuals for unsolicited marketing.
3. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation, we process personal data on the following legal bases:
- Contract performance — processing necessary to fulfil a purchase or service engagement you have entered into with us.
- Legitimate interests — processing necessary for our legitimate business interests, including responding to enquiries and maintaining website security, provided these interests are not overridden by your rights.
- Legal obligation — processing required to comply with applicable law, including financial record-keeping obligations.
4. Information Sharing
We do not sell, rent, or trade personal data. We do not share personal data with third parties for their own marketing purposes. We may share data in the following limited circumstances:
- Service providers — third-party tools used to operate the website and deliver communications (such as email hosting). These providers process data only on our instructions and under contractual obligations to protect it.
- Legal requirements — where we are required to disclose data by law, court order, or regulatory authority.
Any third-party service providers we use are required to maintain appropriate technical and organisational security measures for the data we share with them.
5. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include access controls, encrypted communications, and regular review of data handling practices.
While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will act promptly to address any breach that occurs and notify affected individuals and the relevant authorities as required by law.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Our standard retention periods are:
- Contact enquiries — up to 12 months from the date of the last communication, unless a transaction follows.
- Transaction records — up to 7 years, in line with UK financial record-keeping requirements.
- Technical logs — up to 90 days, after which they are deleted or anonymised.
When data is no longer needed, it is deleted securely or anonymised so that it can no longer be associated with an individual.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete data.
- Right to erasure — to request deletion of your data where there is no longer a lawful basis for us to hold it.
- Right to restrict processing — to request that we limit how we use your data in certain circumstances.
- Right to data portability — to receive your data in a structured, commonly used format where processing is based on consent or contract.
- Right to object — to object to processing based on legitimate interests.
To exercise any of these rights, email us at kutsenkoodenyss@zohomail.eu. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
8. Cookies
This website may use cookies and similar technologies to support basic functionality. Cookies we use fall into the following categories:
- Strictly necessary cookies — required for the website to function. These cannot be disabled.
- Analytics cookies — used to understand how visitors interact with the website, in aggregate and anonymised form. These are only set with your consent.
You can control cookie settings through your browser. Disabling non-essential cookies will not affect your ability to use the site or purchase products and services.
9. Changes to This Policy and Contact
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures. When we make material changes, we will update the effective date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
For any questions, data requests, or complaints relating to this Privacy Policy, contact us: